Terms & Conditions

Our promise:

We hand craft all of our doors from start to finish and we our proud of our craftsmanship.

Please note that some wood grains/finishes may have slight variations inconsistencies in the final product.

If you have a special paint request, be sure to send us a sample photo if you’ve used with this paint so we can get an idea if we are close as possible to a match.

 

Upon Receipt of your order:

Please inspect packaging upon arrival of your doors, If there is any damage please notify us right away so we can put a claim in with the shipper.  Damage report must be received within 1 day of receiving doors to receive any reimbursement from damages.

 

Please note that if a delivery attempt is made and the shipper has to try and deliver your order multiple times there is a higher likelihood of damage to occur due to items being taken on and off a delivery truck.

We cannot also be responsible for damage that occurs if the driver makes multiple attempts to make a delivery and the order gets damaged, this will be the customers responsibility to repair the door.

We're going on vacation!

We will be closed 2.11.23 — 2.18.23 and will resume normal business hours on Monday, 2.20.23.